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Chinee Printing is the first company in printing industry to put forward the idea of engineer certification, which has proved effective in improving our service capabilities.
By analyzing customer needs,Chinee Printing set up a series of professional service standard. All members in the business team, who have direct contact with customers, must take part in strict training and assessment to obtain engineer certification for Sales/CS/QA/R&D. With the professional capabilities, we provide close and efficient support to customers, to meet and exceed their expectation.
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“We come from different departments with different expertise, Sales, CS, QA, R&D. We come together for the same project.”
“What value did you create for your customer today?” We keep asking this question in our daily work.
The Customer Business Team consists of experts from different functions. Each member works directly with the customer’s counterpart. This enables us to better understand the customer needs and enhance the communication efficiency. |
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